Privacy Policy

Gajanan Laboratory ("we", "our", "us") respects your privacy. This policy explains what information we collect through this website and our services, and how we use and protect it.

1. Information We Collect

• Contact details you share with us — name, mobile number, address — when you book an appointment, request home collection, or contact us via phone or WhatsApp.
• Medical information necessary to perform the diagnostic tests you request, including samples and test results.
• Website usage data — this website itself does not use tracking cookies; embedded services (Google Maps, WhatsApp) may collect data as per their own policies.

2. How We Use Your Information

• To perform diagnostic tests and deliver your reports (including via WhatsApp, where you request it).
• To schedule appointments and home sample collections.
• To inform you about offers or health camps, only if you have subscribed for updates.

3. Medical Confidentiality

Your test reports and medical information are kept strictly confidential. Reports are shared only with you, or with your referring doctor where applicable, and are never sold or shared with third parties for marketing.

4. Data Security

We take reasonable technical and organisational measures to protect your information. Data submitted through website forms is transmitted via WhatsApp's encrypted service; our content management data is stored securely on Google Firebase.

5. Third-Party Services

This website uses Google Maps (location display), Google Fonts, Firebase (content), and WhatsApp (communication). These services have their own privacy policies which we encourage you to review.

6. Your Rights

You may ask us at any time what personal information we hold about you, request corrections, or ask us to delete your contact details from our records. Contact us at gajananlab@gmail.com or call 97642 17365.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.